Making guests feel special from the onset while enhancing control, revenue, and security
Whether visiting a destination property or attending an event at a venue, guests are simultaneously often unfamiliar with your parking facility and eager to arrive at the main attraction. Ensuring a stress-free parking experience is crucial for building brand loyalty and maintaining a positive reputation.
With a camera-based Park Assist smart-sensing system for parking guidance, advanced wayfinding signage, and bright signaling LEDs, parkers are instantly whisked to open spaces. This seamless guidance reduces their parking search time by 36% up to 63%*, while quickly filling every available space in your parking facility.
* According to a science-based benchmarking study on time-to-park conducted by Park Assist in collaboration with the Brisbane Airport Corporation (BAC). This groundbreaking before-and-after APGS analysis encompassed two parking facilities with a combined total of 7,903 individually M4-monitored bays. Click here to download our free whitepaper on the study.
Helping guests find their vehicles upon exit, whether they own them or not
Our smart-sensing automated parking guidance system (APGS) can also help visitors on the way out. Our Park Finder software module — available with an INX Standard Subscription — enables you to offer our industry breakthrough Find Your Car locator feature. All a parker or staff member has to do is enter at least three numbers or letters from their license plate using a touchscreen kiosk, smartphone app, or enabled pay station. Then within seconds, the INX system scours a database of currently parked vehicles, identified through our integrated License Plate Recognition (LPR), to locate their vehicle and parking space.
A survey by Insurance.com found 52% of drivers admit instances of forgetting where they parked, so this is a valuable customer-centric feature.** It’s even more valuable for properties frequented by vacationers with rental cars — since they are less familiar with the vehicle, and their license plate numbers are printed on the keychain itself.
** Insurance.com 2014 survey of 2,000 drivers on Biggest Driving Embarrassments.
The dynamic pricing power of Business Development+
Parkers are arriving daily who would gladly pay a premium for one of your most desirable spaces. This includes people who are running late for an event, families with kids and/or senior members in tow, or just about anyone desiring a shorter walk to your entrance.
Available via a Premium Subscription, our Business Development+ API package, combined with your PARCS or other revenue management system, enables you to set premium and conditional pricing rates at will throughout your entire facility. There’s no need for expensive gate systems or costly loss of spaces. This intelligent INX-driven feature is a solution with the power to instantly increase revenues and the bottom line.
Additional surveillance from a crucial vantage point
Destination and event properties naturally attract a wide range of patrons — bringing with them a wide range of behaviors. What’s more, traditional security systems have a hard time getting an unobstructed view of key areas where undesirable events can take place, like in and between parking spaces themselves.
With a standard Park Assist installation, smart-sensor cameras are already identifying vehicles and monitoring occupancy in each parking space. This enables the core INX system to maintain a complete inventory of parked vehicles for security purposes.
Through our Surveillance add-on software module, our M5 APGS can also capture streaming surveillance video whenever motion is detected in or around a space or continuously, if desired. This provides an expanded level of security and additional protection against liability which would otherwise be cost-prohibitive.
Better user group management while guarding against parking abuse
Since every vehicle that parks in a Park Assist monitored facility is identified through LPR, INX keeps track of exactly who’s using your garage, how often, and when.
Our Park Alerts add-on software module, available with an INX Standard Subscription utilizing our Ops Command+ API package, can be used to guard against both parking abuse and potentially dangerous situations. This includes the ability to call immediate attention to known threat vehicles to enable quick response by security teams.
On the opposite end of the spectrum, Park Alerts can be used to instantly recognize and reward repeat guests. Automated notifications can also be used to prevent employees from parking in spaces reserved for guests and ensure season-ticket holders are parking in their appropriate tier.