INX STANDARD PLATFORM
The core of our revolutionary data-driven ecosystem.
The data acquisition and aggregation capabilities of our proprietary smart-sensing systems have led the industry since their introduction. Likewise, Park Assist has developed advanced wayfinding signage systems that greatly reduce time-to-park, while elevating the customer experience (CX), maximizing parker satisfaction and boosting brand loyalty.
With INX, we’ve created an entirely new platform from the ground up for intelligent mining of actionable system data. The result is highly detailed business intelligence at a glance, to empower faster and better management decisions across the board. The INX Standard Platform comes with every Park Assist PGS installation.
Interactive real-time data dashboards
Immediate access to real-time data gives you the advantage of making incisive, strategic decisions on the fly — based on the evolving conditions in your parking facility. Tailored to the specific needs of your operation, our highly intuitive INX dashboards deliver robust actionable data. Multiple datapoints readily available to system operators, both real-time and historical, include:
- Occupancy, dwell, turnover and identification of unique visitor behavior
- Live data from activity heatmaps, wayfinding signage and specific facility regions
- Isolated activity of individual vehicles, including duration and frequency of visits
- Real-time site and environmental conditions that can affect parking volume: i.e. current/forecasted weather, traffic status in surrounding areas
- Trend analysis, including the ability to compare live trends with historical performance
- Additional comparative analyses
The actionable data generated by INX can be output and shared in a myriad of ways through its advanced reporting capabilities. Real-time reports, historical reports and comparative analyses — exportable in a variety of widely-used file formats — can be customized to suit the needs of varied members within your executive and operations teams. INX users can also be subscribed to the reports that are most useful to them, which arrive automatically in their inboxes.
Parkitect™ proprietary parking logic engine
The power to customize your PGS to the precise needs of your facility.
Every parking facility has unique needs in terms of managing traffic flow, user groups, and overall operational efficiencies. Included as part of the INX Standard Platform, Parkitect is a proprietary logic engine that empowers you to customize your PGS operations to suit each facility’s requirements. Examples include:
- Creation of activities/workflows in your system using when-if-then-that logic
- Customized tracking/notification for events including alerts for specific personnel
- Personalization of INX reports to the precise needs of operators and managers across your operation
The Parkitect logic engine is also your connection to add-on software modules, to take advantage of targeted business opportunities. These fully customizable add-ons include:
Park FinderTM. The industry’s breakthrough API-driven software with our original Find Your Car™ locator.
Park Alerts™. Our API-driven functionality to monitor/manage parking compliance and rules communication.
Additional INX add-on software modules, customizable via the Parkitect logic engine, are on the horizon for the near future. These include an array of system-wide and facility-specific functionalities, along with expanded integration opportunities with third-party systems.
A unified point of access for guidance, product support and resources.
With a platform as sophisticated and multifaceted as INX, it’s crucial to provide operators with an expedient way to get the answers they need — when they need them. Park Assistant is your go-to point of access to speak with a Park Assist representative, place a service request, get help with a particular product/issue, ask for customization guidance, and more.
The INX Standard Platform comes with a wealth of key information to ensure successful setup, and to help you derive maximum benefit from INX in your day-to-day operations. The support tools we provide via your private passworded Park Assistant portal include:
- A collection of online FAQ-type help files to provide immediate answers for in-process questions
- Detailed cut sheets and information on the core system and individual components
- How-to guides to help operators execute key tasks and develop new capabilities for their ongoing work
- Recorded video workshops that enable operators to view interactive sessions at their own pace, within their available timeframes
- Access to our complete INX knowledgebase, including information on the extended functionalities in our INX Premium Subscriptions
A complement of client support services, tailored for your region, is also included with our INX Standard Platform. Your designated approved team members will have the ability to create service requests, communicate directly with our Park Assist support experts, and escalate urgent help requests. In all cases, INX will provide detailed service/support reporting including the original requests, mid-process communication threads, and resolution/verification notices.