TKH Security’s Park Assist Parking Guidance Solution is Set to Go Live at Ohio State University’s Wexner Medical Center Garage

Posted in News

CHESHIRE, CT – February 11th, 2021 – Park Assist, recently merged with TKH Security, installed its Parking Guidance System (PGS) at The Ohio State University Wexner Medical Center in the Wexner Medical Center Garage at the end of 2020. This new technology, now ready to go live, will bring world-class parking and next-level guidance to the patient experience. With the anticipated opening of ~1,900 parking spaces to better serve the growing medical campus, the M4 smart-sensor system will support this expansion.

The installation will include the proprietary M4 system, custom enclosed wayfinding signage, the new INX software platform, Park Finder, and Park Alerts.

From the moment patients and visitors enter the garage, digital wayfinding signage guides them, indicating where there are available spaces. Continuously updated with information collected from the sensors, these signs provide simplified data to help parkers make informed decisions. As drivers make their way through the facility, the camera-based smart-sensor system helps parkers navigate the garage. Equipped with bright, color-coded LED light rings, the smart-sensors signal which spaces are available and which are occupied using red and green lights. This not only makes the parking process easier and more efficient for the end-user, but it helps to decrease traffic congestion and reduce the amount of time patients and visitors spend searching for parking.

TKH Security’s new Park Assist software platform, INX, is a cloud-based user interface that will provide garage operators with real-time data collected by the M4 system using dashboards, historical reports and comparative analyses to help improve the facility’s parker experience, operational efficiencies and drive new revenue opportunities. This technology platform also encompasses business intelligence modules, service and support access, and optional applications for enhanced functionality and greater control. Park Finder and Park Alerts, two of the most popular Park Assist software modules, are now also available via INX.

The customer-centric Park Finder extension utilizes License Plate Recognition (LPR) technology to ensure that guests can easily pinpoint their vehicle upon returning to the garage. Using either a mobile app or a Park Finder enabled kiosk, patients and visitors will be able to enter their license plate number into the system. The Find Your Car™ locator then searches a database of vehicles in the garage and identifies the correct license plate number and corresponding vehicle, providing step-by-step directions on how to reach the car.

Additionally, the Park Alerts software module allows operators to set automated rules and alerts that bring important events to their attention. If any parking policies are violated (overstayed vehicles in time-limited spaces, misuse of restricted or premium spaces, etc.), management will be immediately notified so they can take the appropriate action, helping parking management quickly react to any unwanted behaviors and enforce the policies that keep their garage running smoothly.

“Utilizing automated technology to curate an unparalleled parking experience with a focus on wayfinding and ease of access, TKH Security (formerly Park Assist) is committed to reducing parking hesitations at the doorstep of the hospital journey.” Said Robert Wishart, Regional Account Manager, Northeast.

Working with Denier Electric, a seasoned and proven TKH Security installation partner in Ohio, the project is complete and ready for use.

About TKH Security

TKH Security specializes in the development of smart electronic security, safety, and parking guidance systems. With over 25 years of experience, we offer complete solutions for Security Management, Access Control, Video Management, Intrusion Detection, Intercom, Personal Surveillance, Parking Guidance, Parking Facility Management, and Asset & Site Management. We are always looking for innovative solutions for the market with a focus on creative, flexible and open architecture integration. Recently merging with seven companies (Park Assist, ParkEyes, Aasset Security, Flexposure, Keyprocessor, Siqura, and VDG) TKH Security has a strong position in North America, Australia, Europe, and multiple offices all over the world. TKH Security is a member of TKH Group NV.


Katie Rodenhiser
Global Marketing Manager

Image Credit: Ohio State University

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