Will Mayer Promoted to Client Services Technical Manager
Park Assist is pleased to announce that Will Mayer has been promoted to Client Services Technical Manager.
During his time with Park Assist as a Client Services Network Technician, Will has been responsible for supporting customers and their IT needs. In his new role, he will manage the daily operations of the client services team with a focus on client service delivery and new system designs. He will also act as the level 3 escalation point for technical issues.
With an intimate understanding of all commercial and program obligations regarding project network design, client services and satisfaction, and project/site support, Will is assuming a role that will lead and oversee ticket management, client communications, and site infrastructure and network services. In addition, he will serve as a subject matter expert for server implementation, integrations and custom network designs.
Will joined our team in December 2017, previously working at Municipal Emergency Services as a Network Administrator.
“In the two years that Will has been with us I have watched him grow at an incredible rate. This growth came from his genuine concern for presenting the company in the best possible light and providing superior support to our clients. I have great confidence Will is going to take the NTHAM Client Services team to the next level.” Said Brett Johnson, Director of Technical Operations.
Please join us in congratulating Will on this exciting promotion!