Apr
2

Bronagh Quinn Returns to Park Assist as Technical Services Manager – APAC

Posted in News

Bronagh Quinn of the APAC team, in Sydney, Australia has been on maternity leave for the last year and recently returned in a new capacity. Having been instrumental in the successful design and implementation of JIRA Service Desk for the business in 2016, Park Assist saw an opportunity to further involve Bronagh in the design and evolution of our service delivery platform.

As Technical Services Manager (APAC), Bronagh will split her time between Corporate and APAC:

  • 3 days a week for APAC Technical Services, resolving technical problems, helping to standardize branch solutions and running key initiatives.
  • 2 days a week for Corporate, optimizing and improving JIRA Service Desk as our service delivery platform across the business.

Bronagh will be reporting to Tim Roadley (Director of Technical Services APAC) with a dotted line to Joe Ruggero (Executive VP) for the Corporate (Jira Service Desk) side of her role.

“I’m very happy Bronagh decided to join Technical Services team. Bronagh’s service delivery experience and technical skills will be key to improving the way we design, implement and support our various technologies in APAC. We are looking forward to working with her (again)!” – Tim Roadley, Director of Technical Services (APAC).

“In the original JIRA Service Desk rollout, Bronagh demonstrated her ability to consult with a broad set of stakeholders to design and implement a solution which met the company’s requirements. Her deep JIRA knowledge, combined with her consulting, solution design and change management skills, will help us continue to evolve and improve our service delivery platform for all service stakeholders.” – Joe Ruggero (Executive Vice President)