Join Our Free Webinar This Wednesday
From improving VIP treatment to reducing fraud and maximizing revenue, smart parking technology is truly transforming the industry. Sign up for our exclusive webinar to learn how the Park Assist Solution’s industry-leading parking guidance technology can elevate your casino’s operations by:
- Maximizing revenue and usage per square foot,
- Reducing time to park and congestion, and
Preventing fraudulent claims.
April 9, 2025 at 2:00 PM EST
Revolutionizing Casino Parking with Convenience and Security
Transforming the Casino Experience from the Moment Guests Arrive
First impressions matter. For casino guests, that experience begins in the parking garage. The Park Assist Solution, our Automated Parking Guidance System (APGS), reduces time spent searching for a space by up to 63%, offering intuitive digital wayfinding and camera-based smart sensors to provide a seamless arrival process. By eliminating parking frustrations, casinos enhance guest satisfaction and loyalty, allowing them to spend more time enjoying gaming, dining, and entertainment—ultimately driving revenue.
Prioritizing Safety & Security in Casino Parking
Casino operators know parking safety and security is a priority, as parking garages can be hotspots for theft, vandalism, and violence. Advanced monitoring features, including 24/7 HD video surveillance, integrated License Plate Recognition (LPR), and AI-powered Park Alerts, provide real-time visibility and automated threat detection, enabling immediate action, and reducing liability risk. Smart parking solutions enhance guest confidence and protect the bottom line by preventing fraudulent claims and saving casinos hundreds of thousands in legal costs.
Meet Your Speakers
Margarito Chavez, Assistant Director of Surveillance, Southern California Casino, has more than 15 years of experience in the gaming industry with extensive expertise across multiple jurisdictions, including Washington, Las Vegas, and Southern California.
“Park Assist has significantly enhanced our coverage in our garages and has proven to be instrumental in providing a full scope of events during incidents such as thefts, accidents, vandalism, or vehicle break-ins. Traditional parking garage setups often lacked adequate coverage across all areas, resulting in unsubstantiated claims due to insufficient coverage. Additionally, the INX platform has been a valuable tool in our investigative processes. It offers features like the ability to search for the length of stay of vehicles of interest. This helps you identify patterns in the dates these vehicles or Persons of Interest (POIs) tend to frequent,” said Margarito Chavez.
Liberty De La Cruz, Surveillance Manager, Southern California Casino, has more than 24 years of experience in the gaming industry, specializing in surveillance, with extensive expertise in managing fraud claims and addressing both internal and external thefts.
“Park Assist has been an invaluable asset to our operations, enabling us to effectively disprove false claims made by guests alleging their vehicles were stolen from the parking garage. Additionally, it has proven essential in verifying property damage claims and investigating instances of criminal activity. With Park Assist, we have experienced a transformative shift. The system allows us to track the duration of a vehicle’s stay in a specific spot and monitor its movement if it relocates. This capability has proven instrumental in addressing criminal activities beyond our property and has greatly supported local law enforcement in their investigations,” said Liberty De La Cruz.
Pete Messman, General Manager of North America, TKH Security | Park Assist, brings extensive experience in smart parking technology and how it applies to the casino industry. His insights into operational efficiency, security, and customer experience make this a webinar you won’t want to miss.
Connect with Pete Messman on LinkedIn
Learn more about Pete Messman
Why Smart Parking is a Game-Changer for Casinos
Casinos like Wind Creek Chicago Southland are benefiting from parking guidance technology. By implementing APGS, casinos can:
| Take VIP Treatment to the Next Level | Enhance Security & Prevent Fraud | Streamline Parking Operations | ||
| High-value guests expect a premium experience from the moment they arrive. With License Plate Recognition (LPR) technology, casinos can instantly identify VIPs and alert staff to greet them upon arrival. Smart parking guidance eliminates the frustration of searching for a space, while features like Park Finder and Park Alerts ensure a smooth, stress-free experience. | Parking facilities can be a target for theft, vandalism, and fraudulent claims, all of which can cost casinos thousands of dollars. With clear HD video evidence of incidents from the APGS’s optional Park Surveillance, casinos can reduce fraudulent claims, support investigations, and save money on legal disputes—all while creating a safer environment for guests and employees. | Efficiency is key to managing a high-traffic casino parking facility. APGS’s technology optimizes garage utilization by directing vehicles to open spaces in real-time, reducing congestion and improving traffic flow. Plus, operators can adjust parking strategies for special events or peak hours, ensuring maximum efficiency and revenue generation. |
Learn more about the APGS’s impact on the casino industry and how we’re transforming customer service and enhancing safety and security.
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As a thank you for your time and participation, each attendee will receive a 14 oz. 2-in-1 tumbler and can cooler following the webinar. If desired, add your address in the feedback survey form after the webinar.
